Vision forward's Tech Connect Live
Connecting You to the World of Assistive Technology
6 months ago

RIM - Accessible Remote Training & Support | Tech Connect Live!

Join our guest: Will Walsh, as we discuss remote computer access, specifically RIM by Pneuma Solutions!

Episode Notes

0:00 Start 3:00 Jokes 6:15 Intro Guest: Will Walsh from Pneuma 8:30 The Story of Pneuma, 12:00 Troubleshooting Audio Echo 15:00 RIM through the ages, 2007 until 2010, then relaunched in time for COVID 22:00 How to use RIM, basic uses and case studies from workplace environments 26:00 Using RIM for personal support or tech support. Attended or non-attended options. 27:00 Pro or Enterprising level users can use Target Installers, an Exe that reconfigures the computer 29:00 Receiving help is always FREE to use up to 30 minutes per day. The controller can flip control if necessary. 32:00 Questions from Commenters 3&:00 RIM vs RAM? 43:00 Website and Contact Info, Pricing and upcoming events!